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What is PrimeHut?
PrimeHut is an online store offering a wide range of premium-quality products, including gifts, gadgets, toys, and home essentials, designed to make everyday living easier and more enjoyable.
How can I place an order on PrimeHut?
You can place an order by browsing our products, adding items to your cart, and completing the checkout process using our secure payment options.
What payment methods do you accept?
We accept multiple payment methods, including: Credit & Debit Cards, UPI, Net Banking, Wallets, Cash on Delivery (if available)Available options may vary by location.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected products and locations. COD availability will be shown at checkout.
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location and product availability. Delivery timelines will be shared after order confirmation.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
What is your return and replacement policy?
If you receive a damaged, defective, or incorrect product, you can request a return or replacement as per our return policy. Please contact our support team within the specified return window.
What should I do if I receive a damaged product?
If your product arrives damaged, please contact our customer support with order details and images of the product. We will assist you promptly.
Are the products on PrimeHut genuine and quality-checked?
Yes. All products listed on PrimeHut are carefully selected and quality-checked to ensure they meet our standards before being shipped.
How can I contact PrimeHut customer support?
You can reach us through: Email support, Contact form on our website, Phone or WhatsApp (if available) Support details are available on our Contact Us page.
Can I cancel or modify my order after placing it?
Order cancellation or modification is possible only before the order is shipped. Please contact customer support as soon as possible for assistance.
Is my personal and payment information safe?
Yes. We use secure technologies and trusted payment gateways to ensure your personal and payment information is protected.
Still Have Questions?
If you couldn’t find the answer you were looking for, feel free to contact our support team. We’re always happy to help.